Data Digitization in Private Healthcare
The client was a large regional network of clinics and diagnostic centers, comprising approximately 30 branches. The company has historically focused on accumulating big data for subsequent application of Data Science methods and deep analytics. The project's main goal was to transform massive volumes of audio information — recordings of phone calls, administrator dialogues, and doctor appointments — into structured text format. The project was initiated due to the urgent need to store information in a compact format suitable for machine learning. Using external cloud services was categorically unacceptable due to high risks of sensitive information leakage and violation of strict medical confidentiality standards. A completely autonomous pipeline needed to be created.