Scaling Business Through Automation
The client manages an extensive network of modern photo and copy centers, providing digital printing services, photobook production, and souvenir products. Historically, the business relied on highly qualified sales staff capable of independently calculating the cost of complex personalized orders, formulating commercial proposals, and determining production timelines. The project's main goal was to eliminate the talent shortage that was severely limiting the opening of new locations. It was necessary to transfer all heavy intellectual and computational workload from humans to software. This would allow hiring entry-level employees who only need communication skills, thereby paving the way for rapid and unhindered retail network growth.