Creating a Unified Corporate AI Ecosystem
The client was a large outsourcing company specializing in accounting support, tax reporting, and financial audit. The main project goal was to create an intelligent knowledge base and virtual assistant capable of taking on the functions of a lead consultant. The project was initiated due to an acute shortage of highly qualified personnel in the labor market and the prohibitively high cost of hiring specialized experts. Available candidates lacked the required competency level, which hindered business scaling. The company needed to implement a tool that would unite disparate services, automate new specialist onboarding, and ensure uninterrupted support of current processes without expanding headcount.